AI software
Custom AI software and CRM development in Monaco
Clients, quotes, stock and follow-ups in a single application, built from your current files and usable in 72 hours. AI agents can then prepare the work for you, and nothing goes out without your approval.
An application built on your existing data
Your clients may sit in an Excel file and your quotes in an old CRM, while the point-of-sale system keeps its own figures. We start from that data as it is and build a single application that follows the way you work.
The application keeps the categories and statuses you already use, special cases included. Your team finds its own vocabulary there, instead of reshaping how it works around the screens of off-the-shelf software.
The same method works for case tracking or stock management. The architecture is designed to grow with your business, when the team gets bigger or a new service is added.
A usable prototype in 72 hours
The prototype arrives in 72 hours, free and with no commitment. Usable means you enter your real files and run through the process you described to us, all the way to a result you can work with.
It is then adjusted with your teams. The people who will use the tool every day quickly spot what is missing, and their feedback on a real tool is worth more than a specification written in advance. The pricing comes once you have seen the application run on your own data.
AI agents under your control
An AI agent sorts the mail, drafts replies, completes files and sends follow-ups at the right time. Every message waits for your sign-off before it goes out.
An agent can only access the tools you open to it. The one in charge of follow-ups can read unpaid invoices without seeing contracts, and the one sorting the mail stays away from the accounts.
All actions are logged and can be reviewed: you can see what the agent looked at and proposed, and who approved it. Our page on WhatsApp automation in Monaco applies the same principle to your clients’ messages.
The second brain, the memory of your tools
The second brain links your documents, emails, contracts, WhatsApp conversations and notes in a single graph. Your agents draw on it to act with the right context, and your software uses it to show the useful information at the right moment.
When a client calls, their record can already show the last signed contract and the email still waiting for a reply. The second brain serves as the memory of your tools and grows with every exchange, with no re-entry.
Compliance and hosting of your data
Business software holds your client data, and sometimes sensitive information. The following rules apply to every project.
- Processing complies with the GDPR and with Monaco’s Law No. 1.565 on the protection of personal data.
- Access is granted by role: each employee sees what their job requires.
- Every access and every action is logged, whether it comes from an employee or an agent.
- Hosting is chosen with you, and it can be located in Monaco.
These rules matter even more in professions bound by confidentiality. The page on AI for family offices and law firms in Monaco shows how we apply them to family offices, fiduciary companies and law firms.
Who designs your software
Reliable AI agents call for two skills: research on models and solid infrastructure. At PRAGMA, the first is the field of Romain Girardi, a doctoral candidate at Université Côte d’Azur and in Geneva and the creator of EleutherIA, an agentic system. The second belongs to Benjamin Mathias: a tech lead with 8 years in infrastructure and DevOps, who held that role at the European Space Agency, was a core contributor at Jellysmack and has worked for Orange and Atos.
Day to day, a dedicated developer follows your project from the brief to the launch, and knows your data and the access rules agreed with you.
Frequently asked questions
How much does custom software cost in Monaco?
We do not publish a price list. The prototype is free, and the pricing comes afterwards. It varies with the scope, integrations with your existing tools and the regulatory requirements of your sector; our pricing page explains how we arrive at a quote.
Do we have to give up our spreadsheets and our old CRM?
Quite the opposite: we build the application from your existing data, whether it sits in Excel, in an old CRM or in your point-of-sale system. Integrations with your current tools are part of the scope defined with you.
Can an AI agent send a message without my approval?
No. The agent prepares, and sending waits for your sign-off. It can only access the tools you have opened to it, and each of its actions can be reviewed afterwards.
Is our data used to train an AI model?
No. Your data is not used to train an external model, and its hosting is chosen with you, in Monaco if you wish.
To get started, describe in the contact form the task that takes up most of your week and the tools where your data lives. We get back to you with the audit and the prototype, free and with no commitment, before any commercial discussion.