Restaurants
AI and website for restaurants in Monaco
In the middle of service, table requests keep coming in, on WhatsApp as well as by email, and nobody is free to answer them. PRAGMA builds AI for restaurants in Monaco: an agent that drafts those replies for the team to approve as soon as someone has a minute, and a website whose first version is live in 48 hours.
Table requests, sorted during service
The agent gathers the messages arriving by email, through the website form and on WhatsApp into a single inbox. It sets bookings apart from everything else (menu questions, group requests) and drafts a proposed reply for each message.
Every reply waits for approval from whoever runs the floor before it goes out. The agent only sees what you open to it: if you give it access to the booking inbox alone, nothing else reaches it. Its actions are logged and can be reviewed. The WhatsApp automation page explains how this multichannel inbox works.
What the team knows about its regulars
The table a regular prefers, the wine chosen at their last business dinner: these details often live only in the maître d’s head, and are lost the day they move to another restaurant.
The second brain links your emails, WhatsApp conversations, team notes and group quotes in a single graph. The agent uses it to draft a reply that takes the guest’s history into account, and that memory grows with every exchange, with no re-entry. A waiter hired for the season picks up what the team knew before them.
Groups, private events and stock in one piece of software
A private event or a group dinner goes through a quote and several follow-ups, with a headcount that shifts until the day before. We build bespoke software that brings customers, quotes, stock and follow-ups together, starting from your existing data: Excel files, an old CRM, till records.
The prototype is usable in 72 hours. It is then adjusted with your staff, front of house and kitchen alike, and its architecture follows the restaurant if it opens a second address.
A restaurant website that is easy to find and to edit
The à la carte menu changes with the seasons, the set lunch sometimes every week. You edit those texts yourself from the website. The first version, designed for your restaurant, is live in 48 hours, whereas a conventional web design agency in Monaco starts with a quote and usually announces 4 to 8 weeks of lead time.
- The texts are written for Google and for assistants such as ChatGPT, Perplexity or Gemini, which a visitor may ask where to have dinner in Monaco.
- The domain name is included, and the website remains your property with no mandatory subscription.
- Hosting, security and maintenance are part of the service.
- A full SEO audit of your current online presence is included free of charge.
Your guests’ data stays yours
Names, phone numbers, table habits, private conversations on WhatsApp: a restaurant holds a lot of personal data. Our tools comply with the GDPR and Monaco’s Law No. 1.565, with role-based access and a record of every consultation and every action.
That data is not used to train any external model. We choose the hosting with you, in Monaco if you prefer.
Frequently asked questions
Does the agent answer guests on its own during service?
No. It sorts messages and drafts a reply, which someone on the team reads before it is sent. Each of its actions can then be reviewed in the history.
What happens to our guests’ WhatsApp messages?
They join the emails and form requests in the same inbox, then the restaurant’s second brain. They are not used to train any external model, and where they are hosted is decided with you.
How much does an AI tool for a restaurant in Monaco cost?
PRAGMA does not publish a price list. The quote comes after the free audit and prototype; it varies with the scope and with the tools already in place that need connecting. The approach is explained on the pricing page.
Can we start with the website only?
Yes. The website, the agent and the software are separate services. You can launch the website first, then add the agent once the volume of messages justifies it. Each project starts with a free audit and prototype.
For a restaurant in Monaco or on the French Riviera, the audit starts from what already exists: your booking inbox and your current website. Write to us through the contact form. You receive the agent prototype or the first version of the website free of charge, with no commitment, and the quote only comes afterwards. Projects already delivered are on the our work page.